DC Services can provide complete IT maintenance of your overall network using our intelligent live system monitoring software. We can conduct daily preparation checks at the start of the working day to make sure your systems are at optimal operating conditions for the working day ahead, and provide continuous live system monitoring of your systems throughout the working day to check for real and emerging issues that affect your productivity and business operations as they arise, and fix them fast (monthly support contract only).

Our live system monitoring can form the backbone of our monthly IT support service. We believe that a well managed network is a trouble free network, and prevention is better than cure!

Live System Monitoring:

• Operating system problems (via Window’s services checks)
• Sever health and performance
• Disk space availability/ consumption
• Network speed and connectivity
• Remote office connectivity and network device problems (via Ping and SNMP checks) ie, printers, routers, wireless, etc
• ISP or Email problems (via Port checks)
• Your website (via the Website Check)
• and more...

Daily Preparation Checks:

• Your backup is complete to make sure your data is safe
• Your anti-virus pattern file to make sure your protection is always up-to-scratch
• Your disk space to ensure your system won’t crash and your workers aren’t left unproductive while you recover
• Your Exchange email system to make sure it doesn’t fill up and collapse leaving you floundering till it’s fixed
• Your hard disk and memory health to ensure your system is always in peak operating condition
• Your Critical Event Logs to spot other developing problems that could cause downtime during the day.
• Your Security logs to look for possible hacker attempts.
• Your Windows Updates, to make sure your systems are running up-to-date with all performance and security patches.
• and more...