Remote Desktop support allows us to remotely connect to and diagnose problems you are having with your desktop, laptop and many devices connected to computer. Through this connection, we are also able to remotely transfer files, reboot and take control of your PC to diagnose and resolve the problem.

You will retain full control of your system throughout the session. If at any time during this session you wish to terminate the remote connection, you may terminate the session and our Technician will no longer be able to view or access your system.

All data exchanged between the session participants is encrypted with industry standard Secure Socket Layer (SSL) and 256-bit Advanced Encryption Standard (AES) encryption, which are used by online banking transactions.

Remote service enables you to get help with your computer without having anyone come to your home or place of business. This can include an out of hours service at no extra cost.

To get started with remote service you will need to setup an appointment by calling or emailing us.

Click below to join an organised remote session.
Then just tell us the username and password generated.

DC Services Remote Support Session.