System Monitoring

Complete Support for your Computer Network

DC Services can supply, install and maintain your whole IT infrastructure including your network, internet services, workstations, desktops, laptops and associated software. We also offer remote desktop support as well as full on-site IT support. Our varied customer portfolio ranges from shopping centres and retail clients, to engineering companies, to home care services and nursery schools. Whatever business you're in, our goal is to make you more competitive by reducing complexity, increasing efficiency and minimising your costs.
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Proactive IT support to minimise disruption of your working day

As part of our monthly support contracts, DC Services can support and maintain your whole network using our intelligent live system monitoring software. We conduct daily preparation checks to make sure your systems are at optimal operating level for the working day ahead. We also continually monitor your systems throughout the day to spot any real or emerging issues that might affect your productivity, and fix them fast!

Live system monitoring is the backbone of our monthly IT support service. We believe that a well-managed network is a trouble free network, and that prevention is better than cure!

Daily Preparation Tasks

 

Live System Monitoring

Our live system monitoring software enables us to continually check:

  • Operating system problems (via Windows services checks)
  • Server health and performance
  • Disk space availability/consumption
  • Network speed and connectivity
  • Remote office connectivity and network device problems (via Ping and SNMP checks), ie printers, routers, wireless, etc
  • ISP or email problems (via port checks)
  • Your website (via the Website Check)
  • And more…

At the start of each working day, we check:

  • Backup completion, to make sure your data is safe
  • Anti-virus pattern file, to make sure your protection is always up-to-scratch
  • Disk space, to ensure your system won't crash and your workers aren't left unproductive while you recover
  • Exchange email systems, to make sure it doesn't fill up and collapse leaving you floundering until its fixed
  • Hard disk and memory health, to ensure your system is always in peak operating condition
  • Critical event logs, to spot developing problems that could cause downtime during the day
  • Security logs, to look for possible hacker attempts
  • Windows updates, to make sure your systems are running with up-to-date performance and security patches
  • And more…